AGB

These Terms of Service govern your access to and use of thechinavillage.shop, including purchases made through our Shopify online store.

Mandatory consumer rights under German and European Union law remain unaffected.

1. Online Store

thechinavillage.shop operates as an ecommerce website through which customers may browse and purchase products.

Customer-service enquiries may be directed to:

info@thechinavillage.shop

2. Eligibility

Customers must possess sufficient legal capacity to enter into the relevant transaction or otherwise act with legally valid authority.

Customers must provide accurate information when placing orders.

3. Lawful Use

Our website may only be used for lawful purposes.

Users must not:

Commit fraud, interfere with website security, distribute malicious software, obtain unauthorised access to systems, impersonate another person, infringe intellectual property rights, or otherwise misuse the website.

4. Product Information

We make reasonable efforts to provide accurate product descriptions and specifications.

Product photographs, colours, dimensions, materials, features, and other information are intended to help customers evaluate products before purchase.

Minor variations may occur because of photography, manufacturing tolerances, packaging updates, or screen settings.

Nothing in these Terms limits statutory conformity rights.

5. Product Availability

Products are offered subject to availability.

Adding a product to a shopping cart does not guarantee that inventory will remain available.

If a product becomes unavailable after an order is submitted, we may cancel the affected product and refund the corresponding amount already paid.

6. Prices

Prices will be presented to consumers in accordance with applicable pricing requirements.

The total amount payable will be shown during checkout before an order is submitted.

All eligible orders receive free standard shipping.

7. Placing an Order

Before submitting an order, customers should review:

Selected products, quantities, prices, contact information, shipping information, and payment information.

Customers should correct errors before submitting their order whenever possible.

8. Contract Formation

The display of products on the website may constitute an invitation for customers to submit an order rather than a legally binding offer, depending on applicable law and the checkout process.

The purchase contract becomes binding at the point determined by applicable law and the relevant order-acceptance process.

9. Payment

Available payment methods are displayed during checkout.

Payments may be processed through Shopify Payments or other authorised payment providers.

Orders may be suspended or cancelled where payment cannot be authorised or where reasonable evidence of fraudulent activity exists.

10. Free Standard Shipping

All orders receive:

FREE STANDARD SHIPPING

Our estimated standard delivery timeframe is:

15–20 days

Further details are provided in our Shipping Policy.

11. Delivery

Delivery estimates are provided in good faith.

Unless expressly agreed otherwise as binding, stated delivery times are estimates.

Mandatory consumer remedies concerning delayed or failed delivery remain unaffected.

12. Delivery Information

Customers are responsible for providing complete and accurate delivery information.

If you discover an error, contact:

info@thechinavillage.shop

as soon as possible.

We cannot guarantee address modifications once fulfilment or shipment has begun.

13. Transportation Risk

For consumer transactions, transportation risk is allocated in accordance with applicable mandatory law.

Nothing in these Terms transfers transportation risk to consumers earlier than legally permitted.

14. Statutory Withdrawal Rights

Consumers entering into qualifying distance contracts generally have a 14-day statutory right of withdrawal under German law.

More detailed information is available in our Return and Refund Policy.

15. Electronic Withdrawal Function

For qualifying contracts entered through an online user interface, the trader must provide an electronic withdrawal function meeting the requirements of §356a BGB, including clear labelling, prominent placement, easy accessibility, continued availability during the withdrawal period, a confirmation step, and confirmation on a durable medium.

16. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and applicable mandatory consumer law.

Return enquiries should be sent to:

info@thechinavillage.shop

17. Defective Products

Consumers retain statutory rights concerning products that are defective or fail to conform to the purchase contract.

Nothing in these Terms excludes mandatory conformity or warranty rights.

18. Promotions and Discounts

Promotional offers may be governed by separate conditions displayed with the relevant promotion.

Different discounts or promotional codes may not necessarily be combined unless otherwise stated.

Mandatory consumer rights remain unaffected.

19. Intellectual Property

Website text, graphics, layouts, photographs, designs, logos, and other material may be protected by copyright, trademark, design, database, or other intellectual property rights.

Protected content may not be unlawfully copied, reproduced, distributed, modified, republished, or commercially exploited.

20. Third-Party Services

Our website may rely on services provided by:

Shopify, payment providers, carriers, fulfilment companies, security providers, analytics providers, and other third parties.

Independent services may operate under their own terms and privacy policies.

21. External Links

Our website may contain links to third-party websites.

The presence of an external link does not automatically indicate endorsement, ownership, or control of the external website.

22. Website Availability

We aim to maintain reliable access to thechinavillage.shop.

However, we cannot guarantee uninterrupted operation.

Temporary interruptions may occur due to maintenance, technical faults, network failures, security measures, hosting issues, or circumstances outside our reasonable control.

23. Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

In particular, mandatory liability for intentional misconduct, gross negligence, injury to life, body or health, statutory product liability, guarantees, fraudulent concealment, and other legally non-excludable obligations remains unaffected.

Other liability limitations apply only to the extent permitted by applicable law.

24. Privacy

Personal information is processed according to our Privacy Policy and applicable data-protection requirements.

25. Changes to These Terms

We may update these Terms where reasonably necessary to reflect changes in law, technology, services, fulfilment arrangements, or business operations.

Changes generally apply prospectively.

Existing contractual and mandatory statutory rights remain unaffected.

26. Severability

If an individual provision is determined to be invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.

27. Governing Law

To the extent legally permissible, contracts with consumers in Germany are governed by German law and applicable European Union law.

Mandatory protections applicable to consumers cannot be excluded by this provision.

28. Consumer Complaints and Disputes

We encourage customers experiencing a problem to contact us so that we can attempt to resolve it directly.

Unless legally required to participate in a particular consumer arbitration procedure, thechinavillage.shop does not generally undertake to participate in proceedings before a consumer arbitration board.

29. Contact

For questions concerning these Terms:

thechinavillage.shop
Email: info@thechinavillage.shop